# Privacy Policy

**Last updated: 15 July 2026**

Form & Folio Limited ("Form & Folio", "we", "us" or "our") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use and protect your information when you visit **www.formandfolio.co.uk**, subscribe to our mailing list or contact us.

For the purposes of UK data protection law, Form & Folio Limited is the data controller responsible for your personal information.

## 1. Who we are and how to contact us

**Company:** Form & Folio Limited  
**Company number:** SC894983
**Registered office:** 10b Ladeside Drive, Johnstone PA5 8RG
**Privacy contact email:** hello@formandfolio.co.uk

If you have any questions about this policy or how we use your personal information, please contact us using the email address above.

## 2. The information we collect

We may collect the following personal information:

- **Information you provide to us:** your email address when you join our mailing list, and any information you choose to include when you contact us.
- **Information collected automatically:** technical information about your visit, such as your IP address, browser or device type, pages visited, referring website, approximate location and the date and time of your visit. This may be collected through cookies and similar technologies used by Squarespace, our website platform.
- **Communication information:** records of emails or other correspondence between you and Form & Folio.

We do not intentionally collect special category information, such as information about your health, beliefs or ethnicity, through this website.

## 3. How and why we use your information

We use personal information only where we have a lawful reason to do so.

| Purpose | Information used | Lawful basis |
| --- | --- | --- |
| To send newsletters, practical guidance, resources, business updates and information about Form & Folio products or services | Email address and subscription record | Your consent |
| To record and manage your mailing preferences, including unsubscribes | Email address and preference record | Legal obligation and our legitimate interests in respecting your preferences |
| To respond when you contact us | Contact details and correspondence | Our legitimate interests in communicating with people interested in our business, or taking steps at your request before entering into a contract |
| To operate, secure and improve our website | Technical and usage information | Our legitimate interests in maintaining a secure, effective website; consent where required for non-essential cookies |
| To comply with legal or regulatory requirements | Information relevant to the requirement | Legal obligation |

You do not have to provide your email address, but without it we cannot add you to the Form & Folio mailing list or respond to an email enquiry.

## 4. Email marketing

We will send you marketing emails only when you have asked to receive them or where another lawful basis applies.

You can withdraw your consent at any time by:

- clicking the **unsubscribe** link in any marketing email; or
- contacting us at: Hello@formandfolio.co.uk

Withdrawing consent will not affect the lawfulness of anything we did before you withdrew it. We may retain a minimal suppression record of your email address so that we can respect your request and avoid contacting you again by mistake.

We do not sell or rent our mailing list to other organisations.

## 5. Cookies and website analytics

Our website is hosted by Squarespace. Squarespace uses necessary cookies to operate the website and may use analytics and performance cookies to help us understand how visitors use it.

Necessary cookies support functions such as security, navigation and cookie preferences. Where required, non-essential analytics or performance cookies will be used only after you have made a choice through our cookie banner.

You can accept, reject or manage non-essential cookies through the cookie controls displayed on the website. You can also change your browser settings to block or delete cookies, although some website features may not work correctly as a result.

For more information about the cookies used by Squarespace websites, visit Squarespace's cookie information at: https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses

## 6. Who we share information with

We may share personal information with trusted service providers where this is necessary to operate Form & Folio, including:

- **Squarespace**, which hosts our website, mailing list and related website services;
- email, IT, cloud storage or professional service providers that support our business;
- accountants, legal advisers, insurers or other professional advisers where reasonably necessary; and
- regulators, law-enforcement bodies, courts or other authorities where disclosure is required by law.

These organisations may act as processors on our behalf or as separate controllers of your information. We require providers acting on our behalf to handle personal information appropriately and only for the agreed purposes.

Links to Instagram, YouTube or other third-party websites take you to services operated by those organisations. Their own privacy policies apply when you use their services.

## 7. International transfers

Some of our service providers, including Squarespace, may process personal information outside the United Kingdom, including in the United States.

Where personal information is transferred internationally, we rely on an appropriate legal safeguard. Depending on the provider and destination, this may include UK adequacy regulations, the UK Extension to the EU-US Data Privacy Framework, or approved contractual protections such as the UK Addendum to the Standard Contractual Clauses.

You can contact us if you would like more information about the safeguards relevant to your information.

## 8. How long we keep your information

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, including any legal, accounting or reporting requirements.

- **Mailing-list information:** retained while you remain subscribed. We review the list periodically and remove information that is no longer required. If you unsubscribe, we may retain a minimal suppression record to ensure that we respect your request.
- **General enquiries and correspondence:** normally retained for up to 24 months after our last meaningful contact, unless the enquiry leads to a customer relationship or we need to retain it longer for a legal reason.
- **Cookie and analytics information:** retained in accordance with our chosen Squarespace settings and the duration of the relevant cookies.

We may keep anonymous or aggregated information that no longer identifies you.

## 9. How we protect your information

We take reasonable organisational and technical measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. We also use established service providers with their own security measures.

No method of transmitting or storing information online is completely secure, but we review the measures appropriate to the nature of the information we hold.

## 10. Your data protection rights

Depending on the circumstances, UK data protection law gives you rights including the right to:

- ask for access to the personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to delete your information;
- ask us to restrict how we use your information;
- object to certain uses of your information, including direct marketing;
- receive certain information in a portable format; and
- withdraw consent at any time where we rely on consent.

These rights are not absolute and may not apply in every situation. We may need to confirm your identity before acting on a request. You will not usually have to pay a fee.

To exercise a right, contact hello@formandfolio.co.uk

## 11. Automated decision-making

We do not currently use personal information collected through this website to make solely automated decisions that have legal or similarly significant effects on you.

## 12. Children's information

Form & Folio is intended for adults and business users. We do not knowingly collect personal information from children through this website or mailing list.

## 13. Complaints

We would appreciate the opportunity to address any concern first. Please contact us at hello@formandfolio.co.uk

You also have the right to complain to the UK Information Commissioner's Office (ICO):

**Website:** https://ico.org.uk/make-a-complaint/‍  ‍